Do you charge if my data cannot be recovered?
No. Data Doctor Hub offers a free diagnosis and a no-recovery, no-charge policy. A quote is confirmed before recovery work begins, and you pay only if the data you approve is recovered.
How long does data recovery take?
Diagnosis is provided within 48 hours. Typical options are standard recovery in 5–7 days, priority in 2–3 days, and emergency service in 24 hours. Timing depends on the device and damage.
Can you recover data from a MacBook that won't turn on?
Often, yes. On T2 and Apple silicon (M1–M4) Macs the SSD is soldered to the logic board and hardware-encrypted, so the storage can't simply be removed and read elsewhere. We repair the original logic board at component level so the Mac can start, then copy your data off. You'll need your Mac login or FileVault password.
My MacBook had a liquid spill. What should I do?
Switch it off, unplug the charger, and don't try to power it on again. Each attempt can spread corrosion or short components. Contact us on WhatsApp or call +91 98458 63602 — the sooner the board is cleaned, the better the chance of recovery.
Which devices can Data Doctor Hub recover data from?
Hard drives, SSDs and NVMe drives, MacBooks, iMacs and other Macs, RAID and server storage, Windows laptops and desktops, USB drives, SD cards, mobile phones and tablets.
Is my data kept confidential during recovery?
Data Doctor Hub describes its process as confidential and NDA-backed. Customer data stays within its secure facility and is not transferred unencrypted.
Can I contact you on WhatsApp?
Yes. Message +91 98458 63602 on WhatsApp to describe the problem, send photos of the device, or ask for an update on your case.
Do you offer device pickup?
Data Doctor Hub advertises free doorstep pickup across its service locations. Contact the recovery team to confirm pickup availability for your area.
Where are Data Doctor Hub's offices in Bengaluru?
Data Doctor Hub has two locations in Bengaluru 560002: #31, Ground Floor, Luciya City Center, OTC Road, Bengaluru-560002; and Building no 6, Shop no #3, Ground Floor, Electronic Plaza, 3rd Cross, P.R. Lane, SP Road, Bengaluru 560002. Call +91 98458 63602 before visiting for consultation and drop-off arrangements.
Do you offer on-site data recovery for companies?
Yes. For registered businesses and organisations, Data Doctor Hub engineers can recover data at your office, server room or data centre, so sensitive data never leaves your premises. It covers RAID arrays, NAS and SAN storage, VMware and Hyper-V servers, database servers and workstations. An NDA is signed before the visit, and drives with physical damage are taken to the cleanroom lab under a chain-of-custody record. On-site service isn't available for individual customers. Request an on-site visit.
Can you recover deleted or overwritten CCTV footage?
Yes, in many cases. Data Doctor Hub recovers deleted, formatted and partly overwritten footage from DVRs, NVRs, DVR hard drives and camera SD cards, including Hikvision, Dahua and CP Plus, and delivers it as playable video with timestamps. Stop the recording as soon as you need old footage. CCTV footage recovery.
Can you restore files after a ransomware attack?
Often, yes, without paying the ransom. Data Doctor Hub restores files from deleted originals, shadow copies, partly encrypted files, damaged backups and known free decryptors, for PCs, servers, NAS and Tally or SQL databases. Disconnect infected systems from the network and don't wipe anything. Ransomware file restoration.
How much does data recovery cost?
The cost depends on the device, its capacity and the type of damage, so Data Doctor Hub gives an exact quote after a free diagnosis. You confirm the quote before work starts, and if the data can't be recovered there is no charge.