Deleted originals
Many strains write an encrypted copy, then delete the original. We carve those originals back off the disk before they're overwritten.
Encrypted documents, Tally data, databases, file servers and NAS drives — our engineers rebuild your files from deleted originals, shadow copies, partly encrypted data and damaged backups. We never pay the attackers or negotiate with them.
Ransomware families we identify and work with
Don't know which one hit you? Send us the ransom note and one encrypted sample file — we'll identify it.
Ransomware is designed to look final. In practice, attacks leave gaps — and our engineers know where to look.
Many strains write an encrypted copy, then delete the original. We carve those originals back off the disk before they're overwritten.
Windows Volume Shadow Copies, NAS snapshots and VM snapshots that the attack missed or only partly deleted.
To work fast, many strains encrypt only part of each file. Large databases, Tally data, virtual disks and videos can often be rebuilt from the untouched parts.
Some variants have published keys or flaws, such as those listed by the No More Ransom project. We test them safely on copies, never on your originals.
Damaged backup drives, NAS backup jobs, old disk images and OneDrive or Google Drive version history.
SQL Server, MySQL, Tally, Busy and QuickBooks files rebuilt from recovered fragments and checked for consistency.
Paying a ransom funds the next attack, may expose you to legal risk, and doesn't guarantee a working key — attackers' decryptors are often slow, buggy or never arrive.
We never contact attackers, pay ransoms or act as a go-between.
Every affected drive is imaged before anything else. All recovery work happens on the copies.
Restored files are scanned before return, under NDA, and your data never leaves our secure facility unencrypted.
You'll know exactly what was recovered, what couldn't be, and what to fix so it doesn't happen again.
Honest answer: a file that's fully encrypted, with no surviving original, snapshot, backup or known decryptor, can't be opened without the attacker's key. Our free assessment shows you what's recoverable, file by file, before you pay anything.
From a single infected laptop to a whole office network, we start with triage and keep you informed at every step.
Send the ransom note and one encrypted sample. We identify the strain and tell you what to preserve.
Bring the drives or server to our SP Road lab, or companies can book on-site imaging.
We image every drive, test each recovery method and give you a file-by-file report and a fixed quote.
Files are restored to a clean drive with your report and practical steps to prevent a repeat.
Share what you can — even partial details help. You'll get an enquiry number straight away, and an engineer will call you back.
An engineer will call you shortly. Keep infected systems disconnected, and don't delete the ransom note or encrypted files.
Straight answers about restoring files after a ransomware attack.
Hit right now? Send us the ransom note for a free first assessment.
Ask on WhatsAppOften, yes. Many ransomware strains delete the original files after writing encrypted copies, encrypt only part of each file, or leave shadow copies and backups behind. Data Doctor Hub recovers deleted originals, rebuilds partly encrypted files, restores snapshots and backups, and applies known free decryptors where they exist. A free assessment shows what is recoverable before any payment.
No. Data Doctor Hub never pays ransoms, contacts attackers or negotiates on a customer's behalf. Recovery is done only with technical methods, working on forensic copies of the affected drives.
Data Doctor Hub works with files hit by LockBit, Phobos, Makop, STOP/Djvu, Dharma (CrySIS), Mallox, Akira, BlackCat (ALPHV), Medusa, Babuk, Conti, QNAP DeadBolt and Qlocker, and others. What can be restored depends on how the specific attack behaved, not just the variant's name.
Sometimes. Security researchers publish free decryptors for some variants, many listed on the No More Ransom project. Data Doctor Hub identifies the exact variant from the ransom note and an encrypted sample, and tests any available decryptor safely on copies of your files.
Disconnect infected systems from the network, or power them off if you can't isolate them. Don't reinstall Windows, format drives, run clean-up tools or rename encrypted files. Keep the ransom note, don't contact the attackers, and call a recovery specialist. Report the crime on the 1930 helpline or at cybercrime.gov.in.
In many cases. Large database and Tally files are often only partly encrypted, so their data can be rebuilt from the unencrypted parts and checked for consistency. Deleted originals and older copies on the same drive are also searched.
Often, yes. NAS attacks such as DeadBolt or Qlocker frequently leave snapshots, unencrypted remnants or recoverable originals on the disks. The drives are removed and imaged in the lab, and the RAID volume is rebuilt from the images.
Data Doctor Hub aims to complete the free assessment within 24–48 hours, and business-critical cases are prioritised. The quote depends on the number of systems, the data volume and the method needed, and it is confirmed before work starts. If nothing can be recovered, there is no charge.
Yes. In India, report it on the National Cyber Crime Helpline 1930 or at cybercrime.gov.in. Organisations may also need to report cyber incidents to CERT-In within 6 hours of noticing them. Data Doctor Hub can provide an incident report to support these reports and insurance claims.